Masterclass FAQs
1. Is this a live session or pre-recorded?
Answer:
This is a recording of the masterclass.
2. Do I need to create an account on Facepaint.com?
Answer:
Yes, make sure that the email address on your Facepaint.com account matches the one you used on your order.
3. How do I access the masterclass recordings?
Answer:
• Ensure You Have a Facepaint.com Account. Register if you have no account yet.
• Use the Same Email Address: The email address you used on your order with the FREE Masterclass gift. This ensures your access to the class.
• Go to the Member’s Area: Once logged in to your FacePaint.com account, navigate to the “MEMBER’S AREA,” which is under the “Masterclasses” tab, where you will find the recorded masterclass videos. You can watch and rewatch them at your convenience!
4. What if I have trouble logging in or accessing the recordings?
Answer:
• Double-check that you are logging in with the same email address you used to purchase the masterclass. It must be the same to ensure you can access the recordings.
• Check your internet connection.
5. Will I get updates about new content or future masterclasses?
Answer:
Yes, we have a calendar of events on our homepage.
You will also receive an email about the upcoming masterclasses.
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